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  1. 68Kustom

    Shipping was 'upside down'!

    I do like how the courier gives itself 5 business days to reply to my service ticket ... but I am doled out just 5 calendar days to assemble and provide the info package they need. The claims staffer sent an e-mail request 4:30 PM Friday and Monday is a stat holiday. Great!
  2. 68Kustom

    Shipping was 'upside down'!

    Fender ships all its guitars at standard pitch.
  3. 68Kustom

    Shipping was 'upside down'!

    No, Fender doesn't offer them ... so, if you have one to sell, please do message me.
  4. 68Kustom

    Shipping was 'upside down'!

    It's a 2019. Here's Fender's detail on individual tuners for the model: 0076186000 KEY GTR 70's F SHORT RH CHR KR If you want to sell it, sure! Message me and thanks!
  5. 68Kustom

    Shipping was 'upside down'!

    Did some measurements just to see math in the damage. Whatever the nature of the impact, it bent the high-E tuner shaft by ~11.5 degrees bridgeward--which is about 1/4". How many Newtons of impact to bend, by 11 degrees, a steel shaft of 1/8" thick by 15/16" long at its halfway point?
  6. 68Kustom

    Shipping was 'upside down'!

    THANKS man! That tuner-insides pic will go to my tech. I bet the tuner shaft is white metal--which absorbed impact force the case padding could not. That said ... given the headstock goes right into the case padding--I mean the guitar literally snaps into the formed padding--I want the...
  7. 68Kustom

    Shipping was 'upside down'!

    I left out--it's a hollowbody and ash! Rather less mass than a solid alder body.
  8. 68Kustom

    Shipping was 'upside down'!

    The 1/8" shaft is so bent the tuner can't go past a quarter tone flat or sharp. It just binds up. I really, really wanted a stock Fender RI to play it stock and keep it factory stock. If I have to get a new set of tuners, I'll replace the damaged one only. But I think my tech can get the...
  9. 68Kustom

    Shipping was 'upside down'!

    The seller showed me every step of the packing. When it arrived to me, the fretboard protective paper had flown all the way to the bridge and the paper ball over the switch blade had flown around too. (Seller removed switch tip and put in case candy bag.)
  10. 68Kustom

    Shipping was 'upside down'!

    This is it:
  11. 68Kustom

    Shipping was 'upside down'!

    Oh no, it was very securely packed. The gorillas seem to have been the carrier. It went by ground over 2,000 miles.
  12. 68Kustom

    Shipping was 'upside down'!

    Fender Co. and my tech recommend the neck alignment and pocket get assessed too, so the official route is best.
  13. 68Kustom

    Shipping was 'upside down'!

    Haha! I'd have to cut the string as the bent pin stops the tuner from rotating more than 90 degrees. That's how I discovered the damage--high E needed a tweak to tuning. Actually, it was in tune right from the case after a 2,200-mile trip. My tech shop is an authorized Fender dealer and...
  14. 68Kustom

    Shipping was 'upside down'!

    I set up and paid the pick-up and shipment, so I am both sender and recipient. Insured to seller's original sale price.
  15. 68Kustom

    Shipping was 'upside down'!

    Seller's photo:
  16. 68Kustom

    Shipping was 'upside down'!

    I don't see cracks. It's like the case padding and --3/16"-- 1/8" metal shaft absorbed the impact.
  17. 68Kustom

    Shipping was 'upside down'!

    Here's how the case looks at the headstock. You can see how it and upper tuner just stuff into the padding.
  18. 68Kustom

    Shipping was 'upside down'!

    Actually, the guitar almost wedges into its Fender vintage-style case. The tuner and headstock dig right into the padding. VERY snug fit. That bend (see pic added now) doesn't seem from a few pounds of body weight. I am thinking the box got dropped or slammed.
  19. 68Kustom

    Shipping was 'upside down'!

    Would that be apparent in the finish? All I can find wrong is this:
  20. 68Kustom

    Shipping was 'upside down'!

    The Fender vintage cases on these RI models fit very snug at either end. The headstock and upper tuners almost wedge into the case padding.
  21. 68Kustom

    Shipping was 'upside down'!

    The packer placed the guitar 'upside down' in the box. Even had it been labelled 'this end up' it would have been upside down. But it looks like an impact drove the upper tuner and headstock into the padding--hence the bent tuner. But what other damage can there be?
  22. 68Kustom

    Shipping was 'upside down'!

    Private sale. Seller took great care in packing, but made an error when placing the case in the box--should have put it body side down, but it was headstock down.
  23. 68Kustom

    Shipping was 'upside down'!

    Hi, I got shipped a guitar that was packed and padded beautifully and safely both inside case; and case-in-box. Except the guitar in its case was placed in the box ... headstock end pointing down. Body end pointing up. Guitar arrived with a bent uppermost tuner. Now, that can be remedied...
  24. 68Kustom

    Custom Shop Fat '60s vs. VMod II

    Hi, Which pickup model is over-wound vs. over-powered magnets? I suspect the Vmod uses stronger magnets but normal amount of windings. I notice that Vmods need to be dropped way down to avoid string pull. Do Custom Shop Fat '60s use extra windings but normal strength magnets? Thanks, John
  25. 68Kustom

    Pro II Nut Height Higher than a Mall Acoustic?

    Fender's factory setup is about the same as 'overseas' makes. I am surprised and dismayed that I have to cut down a Fender nut to match what Martin or Gibson sells. Also, I've never had any guitar tech cut down nut slots on my guitars as part of a general setup.
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