Any computer experts here? Real ones?

Discussion in 'Sidewinders Bar & Grille' started by amstratnut, Sep 23, 2021.

  1. amstratnut

    amstratnut Peace thru Music.

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    My windows 10 laptop task manager says my hard drive is running 100%. Laptop is running slow intermittently. Ive done the virus and spyware check. It seems fine in that regard.

    I tried googling some solutions and most seem inconclusive and/or over my head.

    Is there a fix I can do or, should I take it to a pro?
     
  2. Thrup'ny Bit

    Thrup'ny Bit Grand Master Curmudgeon

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    Open the task manager and see what's eating CPU time. Sometimes Windows modules do it very well.
     
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  3. amstratnut

    amstratnut Peace thru Music.

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    Im not home but, if I remember right, no processes appear to be doing anything abnormal. Maybe I have a hardware problem. IDK.
     
  4. Dreamdancer

    Dreamdancer Senior Stratmaster

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    Remember what you did in that computer from the moment it started stalling till now....did you install some new software in there so something is open in the task manager still running in the background?Did you dumb several big files on it or you did some recordings and left some junk files in there?Something has happened along those lines if its not virus,spyware malware....retrace your steps back.
     
  5. amstratnut

    amstratnut Peace thru Music.

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    Was using audacity and having bad latency while recording that I hadnt had before. Then it started hanging up.
     
  6. space

    space Strat-O-Master

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    Cleaned cache, history, disc cleanup etc?
    Task manager showing any odd programs running in the background?
     
  7. Chuck8436

    Chuck8436 Senior Stratmaster

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    This is why I opted for a Mac before I started school. My HP with windows is trash.
     
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  8. Nubs

    Nubs Strat-O-Master

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    If it's running at 100%, there is a task or tasks which is/are consuming the CPU resources. Task manager will show that. Identify the app(s) causing the issue and end them in Task Manager. If it comes back, there is a problem with the app. I'd suggest an uninstall/reinstall of the offending app.

    Good luck! Keep us posted!
     
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  9. StratUp

    StratUp Senior Stratmaster

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    Go here and download/install Process Explorer: https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer

    It's an uber version of Task Manager.

    Small download, take any defaults to install it.

    Run it. Right click at the top on the column headings where it says "Process", "PID", "CPU", etc. Pick any of them, right click, and choose "select columns". Click on the Process Performance tab in the window that appears. Select "I/O Reads" and "I/O Writes". Click OK.

    You can click on the column headings to sort by that column. Click on the new column heading I/O Reads. This will sort by the highest I/O Reads. See what's reading the drive the most. Also click on I/O Writes and take another look. You'll see which processes are doing a lot of I/O just by watching the screen.

    EDIT: Have as few programs running as possible when you start checking. Shut down browsers, email, anything you don't need.
    Note that if the computer has been running a while that the number might be high. A reboot from power off gets you better numbers... but you're more interested in seeing which processes are currently using I/O, not cumulative I/O - although they tend to be the same with a problem like yours. Some programs, like A/V, use a ton of I/O when booting up and then stop. That's OK... you're looking for something that doesn't give up even 15 minutes after booting.

    Watch it a while and report back. Or better yet, take a screen snapshot and post that. No guarantee of a solution, but at least we can pin it down to what's using the I/O and you will know what to search for i.e. "csrss.exe is using the disk non-stop in Win 10" in Google.
     
  10. bluejazzoid

    bluejazzoid Strats Amore Silver Member

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    Usually it's something like Sync Center (or offline files) that does that... try killing it in Task Manager:

    [​IMG]

    Or it could be "Service Host: Offline Files" .....killing it also may do the trick.
     
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  11. Dadocaster

    Dadocaster Dr. Stratster

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    It's usually updates or whatever anti-virus you use.
     
  12. ripgtr

    ripgtr Most Honored Senior Member

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    Antivirus, firefox are just a couple resource hogs. Windows update too.
    First did you recently install something?
    Have you rebooted? (yea, there is a reason tech support asks you this first)

    Process explorer as mentioned above is a good one, but not always definitive.
    Open task manager, if you don't see a bunch of tabs, click more details
    Click on Startup and see what is enabled and what is not. You may need some of it, but every program and its brother wants to start at startup cause they're the most important, of course.
    Click the performance tab
    At the bottom Open Resourse Monitor
    Click on the disk tab, sort by total or read or write, see what is using the highest disk IO.
    You can end process or end process tree, though there are some that won't let you, which is fine.
     
  13. archetype

    archetype Senior Stratmaster Silver Member

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    I see other answers, but I'd like to go back to the starting line.

    - Did you shut down any open applications and reboot the computer?
    - If not, do that.
    - Does it still have the same problem after a reboot?

    Let's get a baseline for troubleshooting from that point onward.
     
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  14. amstratnut

    amstratnut Peace thru Music.

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    The microsoft defender that it came with?
     
  15. dirocyn

    dirocyn Most Honored Senior Member

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    Whenever I've had the computer using 100% of disk, the issue has always been a web browser.
     
  16. amstratnut

    amstratnut Peace thru Music.

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    Oh yeah. Reboot almost every use.
     
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  17. Thrup'ny Bit

    Thrup'ny Bit Grand Master Curmudgeon

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    Sorry, I misread your question. You need to check what is using disk time. Could it be that the disk is full?
     
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  18. jvin248

    jvin248 Senior Stratmaster

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    .

    Windows updates and the programs that handle updates are often a major culprit.

    If the computer ram is full then the OS will shuffle ram items to the hard drive.

    Close the browser ... how many tabs did you have open? they eat memory and then hard drive space.

    Most likely you will find Windows update programs going haywire. Shut everything down and launch the windows update system and that may get the logjam cleared.

    .
     
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  19. Ace38

    Ace38 Senior Stratmaster

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    Do you have office on there? Office click to run is a major resource hog.
     
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  20. amstratnut

    amstratnut Peace thru Music.

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    Not even remotely full.