Apologies, absolutely no idea where to post this but really looking for some help! I bought 2 guitars from USA fairly recently - one in late 2016, the other in early 2017. Both Rosewood boards, both 90s made offsets. No issues with either - both came through customs on both sides of the Atlantic and was delivered in around a week. One was even eligible for an import discount which cut the price significantly which was great. I recently purchased another guitar from the USA via Reverb.com. Quite expensive, ended up paying over the odds for it (and way over the odds for postage - seller was reluctant to post and ended up paying £320 for insured postage), but was willing to do this as I'd made a fair bit of money buying and selling recently, and have had my eye on this rare guitar for years. It's nearly 30 years old and practically pristine so I thought it an acceptable decision to part with the extra money, particularly as I subsequently sold another guitar and a few pedals to compensate for this new addition. However, I hadn't got a clue about the CITES and rosewood issue. Not a clue - I completely checked out of playing from early 2017 until last Summer and hadn't come across it until searching for issues with guitars going through customs. I now understand that the guitar I bought in 2017 would have been subjected to the rosewood checks however as I bought it directly from Chicago Music Exchange, presumably they sorted everything out as I saw no paperwork or anything on the parcel relating to the rosewood/CITES issue. I doubt the private seller I bought it from had any idea about the CITES thing by the looks of it and may even have checked that there was rosewood on the guitar if he had that option when posting. I purchased it mid January and the tracking information shows it has been stuck in customs in the West Coast of the USA since a day after payment. It says it is 'processing' but not processed - no update, no hint of it being moved on, or even that it's been seized. Nothing - radio silence. He's been given a number to phone to find out more but is dragging his heels. I am desperately hoping that a combinatin of Xmas backlog, the snow, and the govt strikes may have delayed things, and that it might somehow end up coming through unscathed and unchecked, however this has been 'hanging around' without an update a good while before the last two things even became an issue. It's now nearly a month since purchase, just over 3 weeks since no update to tracking info. Having read a thread elsewhere online about CITES sizures, and educating myself briefly on what's changed in terms of international postage, I'm now obviously feeling pretty sick. The far more likely scenario is that this guitar has been seized/stopped due to the rosewood board. My concerns/queries are: 1. If it has been seized, and depending on where it has been seized, who is responsible/liable? I am now primarily more concerned about reclaiming a significant amount of money than I am about the guitar itself - Reverb Support has been less than useless, and I'm seriously worried at the repeated lack of response (1 response in 2 weeks - 6 unanswered replies from me despite them saying get back 1 week after their first message). Can the seller claim any money back from whoever has seized the guitar? Would I be able to claim a direct refund against the buyer with Reverb's 'help'? Or if it has been seized are we both jointly responsible - in which case Reverb are unlikely to step in, and I'm left without the guitar and the money!?!? Really would like some help on this. 2. If there is the chance of filing the paperwork retrospectively to get it out of customs, how does that work? Someone mentioned it can takes months and is expensive - this whole thing sounds like an absolute nightmare, but if there is the option of actually getting the right paperwork, I'd want to take it. The seller seems really unreliable and even a bit dishonest as a result of the messaging process so I'm reluctant to put any trust in them. 3. Anyone got any other general advice!? Thank you.