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i got my fender back from service today and it is damaged

Discussion in 'Stratocaster Discussion Forum' started by fenderjack, May 31, 2019.

  1. fenderjack

    fenderjack Strat-Talk Member

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    I wanted to replace frets, but the guys told me it is ok to jsut file them down to 0.8 mm.....

    but when I got home with guitar...I got 4 damaged spots on the edge of the neck.......like the top wood layer was broken off for some reason.....on 4 spots on the top edge of my neck....

    I had this guitar like almost 30 years and now I am shocked....he compeltely damaged it.....the neck is not smooth anymore.....I dont know what he was doing......he ruined it completely.....
     
  2. fenderjack

    fenderjack Strat-Talk Member

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    how could he damage the edge of the neck....it is horrid......I dont know what are my options......I paid him 100 usd for filling the frets already....and he filed them ok.....but he damaged the neck edge.....on 5 spots.....I am super pissed and angry
     
  3. JP68

    JP68 Strat-Talker

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    Oh no! Keep us updated.
     
  4. hcski25

    hcski25 Strat-Talker

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    can you post some pics of the damage?
     
    michaelinokc likes this.
  5. TimTheViking

    TimTheViking Strat-Talker

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    Was this a private party or a tech at a store type place?
     
  6. Ronkirn

    Ronkirn Most Honored Senior Member

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    I want to see GOOD photos.. and if they're not in focus, do us a favor, don't post 'em.. You guys that use out of focus shots?? Sup wife dat anyway? Get real..

    r
     
  7. Wmacky

    Wmacky Strat-Talk Member

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    I had a similar experience 20 years ago with a used Start I had just bought, and took to have some fret work done here in Jacksonville. I bet Ron knows this guy. His name rhymes with Dip!

    I found my new to me Strats fret board covered in deep razor blade gouges, with one 4" one even in the pickguard. Looks like he taped it off with one strip of tape and out around the frets with a razor knife slipping multiple times. Afterward, I bought my own set of Luthier tools and do my own work now.
     
  8. Ronkirn

    Ronkirn Most Honored Senior Member

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    To me, this is analogous to a Motor car driver owning a Jack and a spare tire and knowing how to pump gasoline..

    r
     
  9. Shoegoo

    Shoegoo Strat-O-Master

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    Always best to take pics before you have work done. Did you look at it before you brought it home? Sorry to hear. I hope they fix it to your satisfaction.
     
    abnormaltoy likes this.
  10. Wmacky

    Wmacky Strat-Talk Member

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    I've never gauged a fret board yet, and have great action now on all my guitars. I still have that guitar and it's like a punch in the gut ever time I hold it.......

    This guy had a good rep. I believe it was his flunky he had at the time that did the damage.
     
    Last edited: May 31, 2019
  11. davidKOS

    davidKOS still at it Strat-Talk Supporter

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    Any reputable guitar repairman would offer to fix the damage, particularly if it was done in his shop by an underling.
     
    Norrin Radd and velvet_man like this.
  12. Dare1

    Dare1 Senior Stratmaster

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    Yeah we need pictures here for sure.
     
  13. Yves

    Yves Most Honored Senior Member

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    Oh Maaaan! I feel for you.
    You paid 100usd and according to your avatar you are in "London", is that in the UK?
    For any job that involves fret work if I don't do it, I go to the best I know and pay the price.
    If you are in the UK and want quality work send me a private mssg if you need some pointers.
    Pls upload some close ups shots so we can assess the extend of the damage.
    How did you leave the shop? did you let them know how you feel?
     
    circles likes this.
  14. Johnny Danger

    Johnny Danger Senior Stratmaster

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    I would say changing strings and basic set up would be like changing tires, pumping gas, changing oil, etc. Something like a fret level would be more analogous to a valve check/adjustment on a motorcycle engine. Needs more tools and isn't super difficult, but can be intimidating and easy to screw up if you're not careful.
     
    Andrew Wasson likes this.
  15. dalezjc

    dalezjc Strat-Talk Member

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    Pictures?
     
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