'New' Eric Johnson Strat from Reverb-Adorama was four years old

Discussion in 'Stratocaster Discussion Forum' started by Uncle Micky, Jun 17, 2021.

How was your experience with Adorama Music?

  1. Good

    81.8%
  2. Not so good

    0 vote(s)
    0.0%
  3. Not acceptable

    18.2%
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  1. Tone Deaf

    Tone Deaf Most Honored Senior Member

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    Doesn’t that fall under the classification of FRAUD ???
     
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  2. StratAlchemist

    StratAlchemist Strat-O-Master

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    Send it back move on. It sucks they misrepresented the facts. You are 60yrs into a musical journey with a professional resume, played vintage instruments and I think I read you worked in a music store. Lesson learned..don’t by a guitar from a store that specializes in cameras and expect a competent luthier to be there to adjust your truss rod.
     
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  3. Colnago1

    Colnago1 Senior Stratmaster

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    Did you ask Adorama if they would ship it directly to you in Canada?
     
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  4. KillingTone

    KillingTone Strat-O-Master

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    Possibly, but it also falls under the umbrella of Very Expensive Litigation, with no guarantee of winning and recovering legal costs. Just not worth the risk for a USD $1400 guitar, when you can get a full refund of the purchase price, only be out the additional shipping costs, and start looking again.
     
  5. Caddy

    Caddy Strat-Talker

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    If they offered you a refund then how would you be out 100’s of dollars?
     
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  6. runningonempty

    runningonempty Strat-Talker

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    no. they immediately offered return for full refund and never at any point tried to stick him with it. fraud would be them ignoring him and trying to keep his money under false pretenses, which they are clearly not doing.

    furthermore there is no way to prove they intentionally shipped him the bad guitar (which by the way we haven’t seen photos of). they will say it was a mistake and that they’ve offered him his money back.

    because he has to ship it back to US from canada on his own dime. he did some kind of postage forwarding musical chairs to get it into canada so the international postage is on his head.
     
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  7. Tone Deaf

    Tone Deaf Most Honored Senior Member

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    I’m no Lawyer and unfamiliar with costs and process, but if they’ve done it once, ….
     
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  8. rolandson

    rolandson Dr. Stratster

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    I interpreted the comment to be referencing the OP's omission of the superfluous detail relating to the Canada-US business...:p
     
    Last edited: Jun 18, 2021
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  9. Caddy

    Caddy Strat-Talker

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    In his one post he only said that his wife and kids are Canadian, not that he lives in Canada. Makes me wonder where he actually lives. Did he have it shipped there to avoid paying sales tax somehow?
     
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  10. velvet_man

    velvet_man Senior Stratmaster

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  11. Antstrat

    Antstrat Most Honored Senior Member

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  12. runningonempty

    runningonempty Strat-Talker

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    here. from the horse’s mouth.
     
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  13. bluejazzoid

    bluejazzoid Strats Amore Silver Member

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    "I do not think Eric Johnson would be pleased if he ever hears this."

    upload_2021-6-18_14-32-23.png

    ^^^ Eric Johnson angry.
     
  14. runningonempty

    runningonempty Strat-Talker

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    now i’ve got this mental image of a guy out of breath running up on stage paul revere style as EJ is cranking out cliffs of dover

    “Mr Johnson! I - I had to tell you! Your signature fender guitar …. your legacy - it’s RUINED”

    and the whole stage going quiet just staring at this dude
     
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  15. Caddy

    Caddy Strat-Talker

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    He stated that the action was 1/8” at the 12th fret. Fender factory specs are 4/64”. That 4/64” difference is a small amount and could be just from shipping, changes in temp, humidity. It could have left the factory, or store at specs and still arrived a bit high.

    Been playing since 1957 and bought a lot of guitars in that time (nearly all bought new) and have never received one that didn’t need a setup. And everyone’s preferences are different. No way the factory could setup a guitar to suit everyone.
     
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  16. stevierayfan91

    stevierayfan91 DEEPLY SHY.

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    I. am sorry it was a very poor purchase experience , @Uncle Micky .

    if there was refund offered, that would be where might start.
     
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  17. Caddy

    Caddy Strat-Talker

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    Still doesn’t answer where you actually live. My wife and kids could be Norwegian but that doesn’t necessarily mean I live in Norway.
     
  18. Archtops

    Archtops Strat-Talker

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    I’m no math wizard but a few things just don’t add up. The price and the forward shipping. Good luck but I have to believe you caused yourself the shipping costs by sending it out of the country.
     
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  19. hrstrat57

    hrstrat57 Strat-Talk Member

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    Send it back. Buy a Nash S 63 in your color choice. Light relic.

    Having a guitar deal go sour is a bad deal. An instrument with bad karma is unplayable to me, nothing can sort it out.

    Bad is bad.

    Good luck.
     
  20. vid1900

    vid1900 Most Honored Senior Member

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    Adorama is Fender's 5th largest authorized dealer, so you have a 2 year warranty worldwide.

    Take the guitar to your local Fender service center in Canada (there are like 60 of 'em).

    If they determine that the neck is indeed "badly bowed", they will install a brand new replacement, and you will be issued a new serial#

    Done.

    Note that Fender may send a replacement neck that is 1 to 5 years old. Obviously the older the better, but you never know what they have on hand.

    Now if you are cool when you take it in, and not acting like a Karen, I'm willing to bet the luthier will buff out any fine scratches on his "big wheel".

    =

    Remember cool is how you get stuff done

    If you go in there ranting how you got ripped off, tried to avoid GST or any other nonsense, they will not lift a finger.

    If you go in and just say "Hey, I bought this ax while gigging in the States a few weeks ago, and I cannot seem to be able to straighten this neck. I don't want to strip it out. Fender said to bring it to you guys. Can you help this old guitar slinger out? Hey, I'm in need of a coffee, how do you take yours?"

    You bring a guitar tech a GOOD coffee (not a Tim Horton's), and he might even blow you.

    Make sure the receipt is in the case pocket.
     
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