New Strat with problems


Most Honored Senior Member
Sep 5, 2020
Altered States
Agreed; you can do that with orders from GC as well - I won't order from GC unless it's coming from the warehouse.

Also they've never merged their warehouses and the GC warehouse is also in the KC area - but over in North Kansas City instead of Lenexa. I've had GC orders fulfilled from both warehouses - most recently I ordered a Fender case for my American Performer Tele through GC (using up a bunch of GC rewards certificates) but it came from the MF warehouse this time.

Is that why I heard another guy say "MF'n GC sent me another used guitar!" ?


Jul 2, 2021
The ‘rules’ have changed. Back in the late ‘70’s I worked for Husqvarna, the sewing machine division. They signed a deal to sell through several of the UK mail order catalogue companies.
We, Husqvarna, were responsible for despatching the machine to the customer direct from our stock. If a customer returned it for whatever reason, it came directly to us. We were them responsible for giving it a full set up and re-stocking it as ‘B’ grade, even if it was flawless. Gratton, Empire Stores or whoever listed every serial number despatched and would snag any that we sent out a second time.
Had three of exactly the same model, unopened, back from one woman. When she ordered a fourth we contacted the catalogue outfit to advise them. They spoke to the lady who explained that she was a medium and had been ‘told’ that the first three machines were faulty and no good would come of her using them. She accepted the fourth with no quibbles, even wrote a glowing review.

J3sus... o_O

To the OP, HNGD - it looks sweet!


Jul 18, 2021
St Augustine, Florida
Nice looking guitar. HNGD!!! When I bought my American Professional II from guitar center new when I got it home and opened it had greasy hand prints all over it. Luckily they wiped off . It is the Dark Night color which had just recently come out as a new color. I guess everyone had to pick up the guitar and look at it. Guitar Center could have wiped the finger prints off before giving it to me though.


Silver Member
Dec 19, 2020
I've experienced the same problem whereby I've ordered new from MF but received a wallhanger from GC. Returned, of course, on their dime. Ever since, I never order online from MF, I call my MF gear advisor and verify that whatever I want to order is a brand new item in the factory sealed carton from the MF warehouse in Lenexa, KS. This has worked every time.
It's why I no longer buy from MF.


Strat-Talk Member
Dec 18, 2021
San Pedro
Such a beautiful color! I'm glad you were proactive to make it right.

I ordered my first strat, a Miami Blue Am Pro II, last summer from Sweetwater. And since it was backordered, I had to wait a month. When it finally arrived at their warehouse, I was notified and received a half dozen photos of the guitar with the exact serial number that was going to ship. A few weeks after I received the guitar, I got a phone call from one of the sales associates to make sure everything was OK with the guitar.