I started a new thread because I wanted to see if anyone else had some insight on what is bumming me out pretty hard right now. I finally picked up my Strat yesterday, 2 days shy of 2 months, when it was supposed to be completed June 1st. After calling and pestering for 3 weeks I finally get some explanation and we agreed that it would be done yesterday.. It was "done" by 6:55 and the shop closes at 7. All of the annoyances of waiting and not having my strat while RECORDING RECORDS (the whole reason I have a vintage strat in the first place), I kept assuring myself that at least my guitar will be awesome when it's done. So.. I went from the original '63 frets to 6105s. I play with .11s and there weren't any dead spots whatsoever. Not even any buzz. It WAS great. I refretted mostly for bending and there were divits in first couple frets. One of my good friends can vouch for me on the original condition as he was the one to set it up previously and I would have gone to him directly but he's in Europe with Beck at the moment. I asked they leave the fretboard alone. Obviously, right? Before I picked it up they explained over the phone that part of the delay was that they had to re-do the refret because "it wasn't right." The neck is dead straight and the guy didn't check it out BEFORE refretting it so when he put the frets on and strung it up there wasn't any relief, so he refretted it after that, and potentially a third time. Now his solution to the straight neck was taking the frets off and planing the board, a solution he didn't call to check with me on. If he had called what would the other options be? He seems to have planed the hell out of the board. The clay dots were almost pink before and now I can see woodgrain under some of them. Same with the fretboard itself. Didn't really notice the subtle nuances to the refret as the store was closing. ALSO- the setup is jacked. The high e string is full on sitar. Which I honestly didn't notice in the store but when I pulled it out at home I fingerpicked a C chord right away amd BAM, also G nut slot is cut too deep and buzzes as well. I paid $400 for them to not let me play my guitar for 2 months and then to give it back to me worse than it was. They thought they were doing me a favor by not charging me for the nut and figuring out a volume pot. The guy apologized an realized it was a month late, I didn't "go there" and yell at him or anything, I was just too sad about the whole situation. It was a completely umolested vintage strat and these idiots fumbled badly. I know the nut is fixable but have they done major damage to the fretboard? I'm actually sad and heartbroken I did anything to it in the first place. It was fine and 100 percent useable. I'm leaving for Russia tomorrow night but might have time to go back by there in the morning to have them actually set it up right while I'm gone. What have I done?